All orders are custom made. Please double check measurements with the sizing guide for each item. We work with several independent company to make our designs. If you have an issue with your order, please let us know within 72 hours of receiving your garments so we may contact the factory and navigate a solution. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused (unstained. we know you have to try it on) and in the same condition that you received it. It must also be with the original packaging, and with shipping these days that can look like it travelled by Oz but hold onto at least the shipping label.
Additional non-returnable items:
- Gift cards
- Downloadable software products


To initiate your return, we require a receipt or proof of purchase.
Please do not return your purchase without contacting us for return process.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, based on your bank. If an exchange is the solution, we will provide shipping tracking as soon as it is ready.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at mtcllc@musetechconsulting.com.
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

To return your product, you should mail your product to: We will provide the mailing address upon approval.
Since shipping is included in your original purchase discount, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Always use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at mtcllc@musetechconsulting.com for questions related to refunds and returns.
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